Before shipping
Availability, cleaning, minor restoration and protective packaging are reviewed before dispatch.
TAZZRA / Shipping & returns
Shipping & returns
Worldwide express delivery included, insurance included. Return conditions below.
Delivery
In-stock pieces ship within 3–7 business days. Custom orders ship at the end of weaving (30–90 days by quality). Tracking is provided.
Returns
Catalog pieces may be returned within 14 days, in original condition. Custom orders, made specially for you, are non-refundable except for proven defect.
Customs
Depending on your country, local customs duties may apply on receipt. Contact us for an estimate before ordering.
TAZZRA · Marrakech · tazzra@gmail.com · +212 6 61 64 20 61
TAZZRA Marrakech
International delivery with clear quotation
TAZZRA confirms volume, weight, country, possible taxes and insurance before a private order.
Customs and taxes
Import duties and local VAT depend on the destination and are clarified before payment when possible.
After delivery
Visible damage must be reported quickly; returns depend on item type, country and export rules.
Private quote
How to receive a reliable answer from the first exchange
A precise request helps TAZZRA prepare a useful selection, an honest budget and the right logistics constraints.
- Describe the use: private living room, suite, corridor, patio, restaurant, spa, showroom or architect project.
- Share useful dimensions, even approximate, and the delivery country to estimate volume, packing and possible taxes.
- Mention the desired budget or range so the proposal matches the project instead of being too simple or too ambitious.
- Send colors, materials, inspiration images or constraints: floor, walls, furniture, light, traffic and maintenance.
- For trade projects, add timeline, number of pieces, project phases and the person responsible for approval.
Trust & quote
Why TAZZRA works with private quotation
Moroccan rugs, antiques and handmade objects are not interchangeable products. Two similar pieces can differ by wool, weight, patina, density, condition, shipping volume or real availability.
Private quotation protects the buyer: TAZZRA confirms final photos, dimensions, condition, timing, exact price, insurance, possible taxes and delivery options before any decision.
This model fits high ticket products, hospitality projects and collectors. It avoids automatic promises and allows a human answer sourced from Marrakech.